Frequently Asked Questions

1. What services do you offer?

We specialize in wedding photography and videography, offering custom-crafted packages that reflect your unique story. From intimate elopements to full-day luxury celebrations, we’re here to capture each timeless moment. We also offer engagement sessions, editorial-style shoots, and cinematic highlight films.

2. Where are you based, and do you travel?

We’re proudly based in Kingston, Toronto, and Ottawa — but we’ll go wherever love takes us. Destination weddings across Canada and beyond are always welcome! Travel fees may apply and will be transparently outlined during your custom quote.

3. How do your packages work?

Instead of fixed tiers, we build custom packages based on your needs, style, and budget. Whether you’re planning a cozy celebration or a grand affair, we’ll tailor coverage, deliverables, and creative elements to suit you perfectly.

4. What’s included in a custom package?

Every package includes:

  • A dedicated lead photographer and/or videographer

  • A custom photography timeline

  • Professionally edited high-resolution images

  • Online gallery for easy sharing and downloads

  • Print rights
    Optional add-ons: drone coverage, wedding albums, second shooters, same-day previews, and more.

5. How do I book?

Start with a quick consultation call — we’ll chat about your vision and guide you through the next steps. Once you're ready, we’ll send over a contract and a 50% retainer invoice to secure your date.

6. Do you offer payment plans?

Absolutely. We believe in flexibility. Most couples pay in 2 to 4 installments, but we’re happy to build a custom plan that fits your financial comfort zone.

7. How soon will we receive our photos and videos?

Turnaround time is typically:

  • Photography: 6–10 weeks

  • Videography: 8–12 weeks
    We also offer next-day sneak peeks or rush editing options if you can’t wait to relive the magic.

8. What if we’re awkward in front of the camera?

You’re in the best hands. We specialize in natural, photojournalistic storytelling, and we’ll guide you every step of the way. Most couples say they felt completely at ease — and even forgot we were there. Just be yourselves. We’ll handle the rest.

9. Do you work with LGBTQ+ couples and diverse weddings?

A thousand times yes. We are proudly inclusive and deeply committed to celebrating every kind of love, culture, and identity. You deserve to feel seen, safe, and celebrated.

10. How do we access our photos and films?

You’ll receive a beautifully curated online gallery where you can download, share, and order prints. Videos are delivered through MediaZilla, a cinematic streaming experience built for easy viewing and legacy sharing.

11. Do you have insurance?

Yes, we are fully insured for liability and equipment. Many venues require this, and we’re happy to provide documentation upon request.

12. Can we see full galleries or films before booking?

Of course! We believe transparency builds trust. Let us know what you're planning, and we’ll send over real galleries and highlight films that match your vibe.